SAFETYWARE SDN BHD and all its subsidiaries (“Safetyware Group”) is committed to responsible business practices and ethical behaviour. We operate on integrity-based approach to our supply chain and to our social responsibilities and looks to work with Suppliers who share our values.

Where appropriate we will work with our supply chain to make sure that they have the right policies and processes in place to demonstrate that they, in turn, will use the same principles with their own supply chain.

We shall also consider these principles when we are choosing Suppliers to work with.

This Supplier Code of Conduct (the “Code”) sets out the minimum standards of integrity which we expect our suppliers to adhere to. This Code is subject to modification, amendment or revocation by Safetyware Group at any time and without prior notice.

None of the policies or guidelines in this Code is intended to give rise to contractual rights, or to be construed as a guarantee for any specific period of time, or any specific type of work. This Code complements the relevant contract for services or other policies which we have shared with you (if any).

  • Reference to ‘we’, ‘us’ or ‘our’ means Safetyware Group. This Code is applicable to all our suppliers including their employees, workers, contractors and agents. Reference to ‘you’ or ‘your’ refers to the suppliers including their employees, workers, contractors and agents.
  • The suppliers are expected to meet the requirements of this Code and this is incorporated into our contractual arrangement.
  • If you have any queries related to this Code or you are not sure how to apply the provisions stipulated in this Code, you are encouraged to contact your usual contact from Safetyware Group.

The principles of our approach are based on complying with legislation and regulations. However, this compliance is the minimum standard and we will always look to exceed these standards where possible.

Supplier should uphold the highest standards of integrity, transparency and governance and we require Supplier to adhere to agreements which are underpinned by such concepts. We consider a sustainable supply chain is key part of our commitment to the environment and social responsibility.

For the purposes of this Supplier Code of Conduct (CoC), a vendor is defined as an external party that has entered or proposed to enter into a business or contractual relationship with Safetyware Group, to provide business goods, services, functions or activities or to act on behalf of Safetyware Group. All vendors must comply with the CoC while conducting business with or on behalf of Safetyware Group and must ensure that their employees, agents, representatives, and sub-contractors comply with the CoC. Safetyware Group also reserves the right to take appropriate steps regarding its relationship with the vendor if there is a reason for concern and to take any action it deems fit against any vendor for non-compliance with the CoC, which may include –

  • Non-renewal of contract;
  • Reporting to the relevant authorities; or
  • Disqualifying from participation in any procurement exercise.

The vendor must cooperate with Safetyware Group in any investigation Safetyware Group may conduct in relation to any allegation of inappropriate or unethical behaviour involving Safetyware Group’s employees or the vendor’s representatives pursuant to any business interaction or procurement exercise.

The suppliers are expected to comply with all relevant laws, codes, industrial standards, and regulations applicable to the suppliers. We reserve the right to verify and assess new and existing suppliers’ compliance with this Code.

It is our Code to conduct all of our business in an honest and ethical manner. We are committed to act professionally, fairly and with integrity in all our business dealings and relationships. Supplier shall always be ethical in every aspect of its business, including relationships, practices, sourcing, and operations.


We expect our suppliers to ensure that their operations are free from slavery and forced, bonded, involuntary, or unlawful migrant labour. The suppliers are expected to ensure that the employment agencies or the relevant third parties acting on behalf of the suppliers will not require workers to pay recruitment fees or other related fees for their employment. Also, all migrant workers shall have the access to their identification documents (e.g., passport) at all times and the workers are not prevented from free association.


We expect our suppliers to ensure their operations are free from child labour. As such:

  • the minimum age for work should not be below the legal age for finishing compulsory schooling and, in any case, not less than the age of 18 or the minimum age applicable in the jurisdiction of where you are operated; and
  • any work which is considered hazardous or likely to harm the health or safety of children should not be done by anyone under the age of 18 or the minimum age applicable in the jurisdiction of where you are operated.


We expect our suppliers to be dedicated to providing equal opportunities to their employees and workers and to creating an inclusive workforce by promoting equal remuneration for work of equal value and employment equality. The suppliers shall not allow race, colour, religion, national origin, sex, age, marital status, disability, political affiliation, or any other characteristic protected by law to influence their judgment when it comes to the recruitment, development, advancement, disciplinary actions, salary or benefits administration or retirement of any employee.


We expect our suppliers to comply with all applicable working time laws and other applicable laws, code and regulations including any legally mandated maximum working hours requirements.


Wages and benefits need to be in accordance with relevant legislation. Supplier must provide wages and benefits that comply with applicable laws and agreements, including minimum wage, overtime, maximum hour rules, and meal and rest periods. All deductions from wages should be lawful and with the expressed permission of the employee.

Workweeks set by Suppliers are not to exceed the maximum set by local law. Suppliers must comply with applicable working hours requirement and encourage reasonable working hours including overtime, except in emergency or unusual situations Supplier shall provide their employees with at least one day off for every 7-day period on average. Overtime is voluntary and employees are paid in accordance with statutory order.


Safetyware Groupprohibits harsh or inhumane treatment including any sexual harassment, sexual abuse, corporal punishment, mental or physical coercion or verbal abuse of employee; nor is there to be the threat of any such treatment. Supplier shall ensure that disciplinary policies and procedures in support of these requirements shall be clearly defined and communicated to employees. Supplier is encouraged to utilize the grievance procedure to report any in human treatment, concern and problem. All grievance reported shall be promptly and thoroughly investigated.


All aspects of bullying and harassment are completely unacceptable. We expect our suppliers to be committed to removing any such attitudes or actions from the workplace. Harassment and bullying including, but is not limited to, any form of sexual, verbal, non-verbal and physical behaviour (whether express or implied) which is intimidating, humiliating, offensive, hostile or abusive; or has the purpose or effect of unreasonably interfering adversely with an individual’s work performance or equal employment opportunities.

This applies to all work‐related settings and activities, whether inside or outside the workplace, and includes business trips and business‐related social events.

Please refer to Human Rights Policy for more details.


We expect our suppliers to be committed to conducting its business in an ethical and honest manner and is committed to implementing and enforcing policies that ensure bribery or corruption is prevented.

5.8.1. Fair Competition

Supplier shall conduct their business in line with fair competition and in accordance with all applicable competition and anti-trust laws.

5.8.2. Anti-Bribery and Anti-Corruption

Supplier and their employees will comply with all the anti-corruption principles:

  • Committing to promote values of integrity, transparency, accountability, and good corporate governance;
  • Strengthening internal systems that support corruption prevention;
  • Fighting any form of corrupt practice; and
  • Supporting corruption prevention initiatives by the Government and the local authorities; to the best of our knowledge (collectively referred to as “The Requirements”).

A ‘zero tolerance’ policy towards any form of bribery, corruption, extortion, and embezzlement. In particular, supplier shall not pay bribes or make any other inducement, including kickbacks, facilitation payments, excessive gifts and hospitality, grants or donations in relation to their business dealing with customers and public officials. Supplier is expected to perform all business dealings transparently and these dealings shall be recorded accurately. Supplier shall ensure the subsidiaries, affiliates and all other parties appointed by the supplier to conduct work for Safetyware Group also comply with The Requirements.

Supplier has not been convicted nor are the subject of any investigation, inquiry, or enforcement proceedings by the relevant authorities of any actual or suspected breach to The Requirements and will report any actual or suspected breach to The Requirements as soon as reasonably practicable and to the extent permitted by law, to Safetyware Group.

5.8.3. Gifts, Entertainment and Donations

Supplier shall not engage in any improper payments, offers, or solicitations, directly or indirectly to our employees. Reasonable, non-cash gifts having a token or nominal value are acceptable, provided that they are not intended and cannot be construed as a bribe, kickback, or other form of compensation to the recipient.


Supplier shall exercise reasonable care and diligence to prevent any actions or conditions that could result in a conflict with the best interests of Safetyware Group. This obligation shall apply to the Supplier; and its employees, agents, and relatives; sub-tier consultants; and third parties associated with accomplishing work and services for Safetyware Group. Supplier shall immediately notify Safetyware Group of the conflict of interest once it become known to the Supplier.

Please refer to policy below for more details.

8.1 Anti-Bribery and Anti-Corruption Policy

8.2 Conflict of Interest Policy

8.3 Whistle Blowing Policy


Supplier shall ensure the safety of all employees in the workplace and offers a working environment conducive to health that supports accident prevention and minimizes exposure to health risks to the Supplier’s employees. Supplier will provide employees with appropriate personal protective equipment if required by OSHA standards.

Supplier shall have an appropriate Occupational Health and Safety Management Systems in place. Employees shall be provided with appropriate workplace health and safety training and health and safety related information shall be clearly posted in the facility.

Please refer to Safety and Health Policy for more details.


Supplier will comply with all applicable environmental laws and regulations. Safetyware Group encourages Supplier to operate in an environmentally responsible manner. The responsible environmental practices could include:

  • Minimization of waste
  • Recycling
  • Use of non-toxic chemicals
  • Ethical sourcing
  • Adoption of environmentally friendly technologies
  • Responsible use of water and energy
  • Pollution prevention

Please refer to Environmental Policy for more details.


Any information (including personal data*) that an employee learns about Safetyware Group, its suppliers or customers or any relevant third parties as a result of working for Safetyware Group that is not otherwise publicly available constitutes confidential information. We expect our suppliers to ensure that they handle personal data in accordance with local data protection laws. The suppliers shall not disclose confidential information to anyone who is not employed by Safetyware Group and to other persons or third parties engaged or contracted by Safetyware Group who do not need to know such information to assist in rendering services or perform tasks related to Safetyware Group

Note: Personal data is information that directly or indirectly identifies an individual.

Please refer to Personal Data Protection Policy for more details.


Where applicable, we expect our suppliers to ensure our assets and properties made available to the suppliers are not damaged, misused, misappropriated or wasted and are used in accordance with the relevant instructions and permitted scope.

Where applicable, the suppliers shall protect all intellectual property owned by or licensed to Safetyware Group. For assets of third party that are made available to the suppliers, the suppliers must never knowingly infringe valid patents, trademarks, copy rights or other intellectual property in violation of third parties’ rights or perform unauthorized activities which adversely impact the relevant third party.

Safetyware Group take responsibility for ensuring that we all act with integrity in all situations. Supplier shall report any practices or actions believed to be inappropriate under this Code or illegal to Safetyware Group Compliance function. If it is appropriate, in view of the nature of the reported matter, reports of violations may be made directly to the Chief Executive Officer (CEO).

Name: Mr. Wong Kee Wei
Contact no : +604-5023882
Email address : [email protected]

All complaints shall be properly investigated. Safetyware Group prohibits retaliation against any Supplier for such reports made in good faith, while it also protects the rights of the incriminated person. Safetyware Group will collaborate with suppliers to identify corrective actions and develop appropriate timeline to reach full compliance with the terms of this Supplier Code of Conduct. In case of material non-compliance, Safetyware Group reserves the right to review future business arrangement or terminate the trading agreement with the non-compliant supplier if the supplier is unable to demonstrate commitment to this policy.

Safetyware Group reserves the right to modify and/or revised this Policy from time to time.

The Policy sets out the general principles and guidance, and shall not constitute a ground for any counterparts, stakeholders, third parties etc. to claim against Safetyware Group for any liability.