This privacy statement was last updated on 07/10/2024 and applies to citizens and legal permanent residents of the European Economic Area and Switzerland.

In this privacy statement, we explain what we do with the data we obtain about you via https://safetyware.com. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:

  • we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
  • we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
  • we first request your explicit consent to process your personal data in cases requiring your consent;
  • we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
  • we respect your right to access your personal data or have it corrected or deleted, at your request.

If you have any questions, or want to know exactly what data we keep of you, please contact us.

1. Purpose, data and retention period

We may collect or receive personal information for a number of purposes connected with our business operations which may include the following: (click to expand)

2. Sharing with other parties

We only share or disclose this data to processors for the following purposes:

3. Cookies

Our website uses cookies. For more information about cookies, please refer to our Cookie Policy

4. Disclosure practices

We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.

If our website or organisation is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.

5. Security

We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorized access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.

6. Third-party websites

This privacy statement does not apply to third-party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.

7. Amendments to this privacy statement

We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.

8. Accessing and modifying your data

If you have any questions or want to know which personal data we have about you, please contact us. You can contact us by using the information below. You have the following rights:

  • You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
  • Right of access: You have the right to access your personal data that is known to us.
  • Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
  • If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
  • Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
  • Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person.

9. Automated decision-making

We make decisions on the basis of automated processing with respect to matters that may have (significant) consequences for individuals. These are decisions taken by computer programs or systems without human intervention.

To response to the inquiry form filled by our visitors

10. Submitting a complaint

If you are not satisfied with the way in which we handle (a complaint about) the processing of your personal data, you have the right to submit a complaint to the Data Protection Authority.

11. Contact details

Safetyware Group Berhad
Plot 237, Lengkok Perindustrian Bukit Minyak 3, Bukit Minyak Industrial Estate, 14100 Simpang Ampat, Penang, Malaysia.
Malaysia
Website: https://safetyware.com
Email: moc.erawytefas@noitcetorpatad
Phone number: (+60)4 502 3882

12. Data requests

For the most frequently submitted requests, we also offer you the possibility to use our data request form

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Annex

WPML

WPML uses cookies to identify the visitor’s current language, the last visited language, and the language of users who have logged in. While you use the plugin, WPML will share data regarding the site through Installer. No personal data from the user will be shared.

MailPoet

MailPoet Newsletter & Emails

If you have subscribed to our newsletter, are a member of our website, or have purchased from our website, you may receive emails from us. We will only send you emails that you have signed up to receive or that pertain to the services we provide to you. To send you emails, we use the name and email address you provide. Our site also logs the IP address used when you signed up to prevent abuse of the system. This website sends emails through the MailPoet Sending Service. This service allows us to track opens and clicks on our emails, helping us improve the content of our newsletters. No identifiable information is otherwise tracked outside this website except for the email address. Cookies Generated by MailPoet:
  • Cookie Name: mailpoet_page_view Expiry: 3,650 days Description: Tracks the last time a subscriber viewed any page on the site.
  • Cookie Name: mailpoet_revenue_tracking Expiry: 14 days Description: Tracks which newsletter led to a click-through and subsequent purchase in our WooCommerce store.
  • Cookie Name: mailpoet_subscriber Expiry: 3,650 days Description: Tracks subscriber engagement when the user logs in, signs up in a form, confirms subscription to a newsletter, or places an order through WooCommerce. Note: User must be opted-in and a confirmed subscriber.
  • Cookie Name: popup_form_dismissed_{$formId} Expiry: Varies per form Description: Tracks if a user has previously dismissed a specific form, preventing its re-display until the cookie expires. Applicable for popup, slide-in, or fixed bar forms.

Nextend Social Login

What Personal Data We Collect and Why

When you register, log in, or link your account using any of the enabled social providers, Nextend Social Login collects your email address, name, social provider identifier, and access token. With the Pro Addon’s sync data feature, it can also collect your profile picture and additional fields.

Who We Share Your Data With

Nextend Social Login stores your personal data on our site and does not share it with anyone, except for the access token used for authenticated communication with the social providers.

How Long We Retain Your Data

We retain your personal data as long as your account exists on our site. When your user account is deleted from WordPress, the personal data collected by Nextend Social Login is also removed.

Use of Personal Data Collected by Others

Nextend Social Login uses the personal data provided by the social providers to create an account on our site when you authorize it.

Cookies

Nextend Social Login creates a cookie for visitors who use the social login authorization flow. This cookie is required for every provider to secure communication and to redirect the user back to the last location.

WooCommerce

We collect information about you during the checkout process on our store.

What We Collect and Store

While you visit our site, we’ll track:
  • Products you’ve viewed: We use this to show you products you’ve recently viewed.
  • Location, IP address, and browser type: We use this for purposes like estimating taxes and shipping.
  • Shipping address: We’ll ask you to enter this to estimate shipping before you place an order and to send you the order.
We also use cookies to keep track of cart contents while you’re browsing our site. When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, payment details, and optional account information like username and password. We use this information to:
  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with legal obligations, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them
If you create an account, we store your name, address, email, and phone number to populate the checkout for future orders. We generally store information about you for as long as we need it for the purposes for which we collect and use it and as long as we are legally required to keep it. For example, we will store order information for 7 years for tax and accounting purposes. This includes your name, email address, and billing and shipping addresses. We also store comments or reviews if you choose to leave them.

Who on Our Team Has Access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
  • Order information like what was purchased, when it was purchased, and where it should be sent
  • Customer information like your name, email address, and billing and shipping information
Our team members have access to this information to help fulfill orders, process refunds, and support you.

What We Share with Others

We share information with third parties who help us provide our orders and store services to you; for example:

Payments

We accept payments through iPay88 and Stripe. When processing payments, some of your data will be passed to these payment processors, including information required to process or support the payment, such as the purchase total and billing information. Please see the iPay88 Privacy Policy and the Stripe Privacy Policy for more details.

WPML Translation Management

WPML Translation Management will send the email address and name of each manager and assigned translator, as well as the content itself, to the Advanced Translation Editor and to the translation services that are used.

WooCommerce Multilingual & Multicurrency

WooCommerce Multilingual & Multicurrency uses cookies to understand basket information when using languages in domains and to transfer data between the domains. It also uses cookies to identify the language and currency of each customer’s order, as well as the currency of the reports created by WooCommerce. WooCommerce Multilingual extends these reports by adding currency information.

Google for WooCommerce

By using this extension, we may store personal data or share data with an external service. Please refer to Google’s Privacy Policy to learn more about what data is collected by Google.

Google Analytics for WooCommerce

By using this extension, we may store personal data or share data with an external service. Please refer to Google Analytics’ Privacy Policy to learn more about what data is collected by Google.

Event Tickets

What Personal Data We Collect and Why

Event, Attendee, and Ticket Purchaser Information If you create, submit, import, save, or publish event ticket information, or if you obtain RSVPs or purchase tickets to events, such information is retained in the local database:
  1. Attendee Information (RSVPs and Tickets): Name and email address
  2. Ticket Information (RSVPs and Tickets): Name, email address, and ticket number/SKU (via check-in page)
  3. Ticket Purchaser Information: Name and email address
  4. Ticket Purchaser Billing Address: Collected through the use of WooCommerce, Easy Digital Downloads, or PayPal
Note: We may collect additional attendee information requested by creating a custom registration form.

API Keys

We use certain API keys to provide specific features. These may include third-party services such as Google Maps and PayPal.

How Long We Retain Your Data

All information is retained in the local database indefinitely unless otherwise deleted.

Where We Send Your Data

We do not send any user data outside of our website by default. If we extend our plugins to send data to third-party services such as Eventbrite, Google Maps, or PayPal, user information may be passed to these external services, which may be located abroad.

The Events Calendar

What Personal Data We Collect and Why

Event, Venue, and Organizer Information If you create, submit, import, save, or publish event, venue, or organizer information, such information is retained in the local database:
  1. Venue Information: Name, address, city, country, state, postal code, phone, website, geographical coordinates (latitude and longitude)
  2. Organizer Information: Name, phone, website, email
  3. Event Information: Website, cost, description, date, time, image
Importing Events, Venues, and Organizers:
  1. All data present within a CSV or ICS file and external URLs (for events, venues, organizers, and tickets)
  2. Import origin data (URL from where events are being imported—such as Eventbrite, Meetup, or other compatible sources)
  3. Eventbrite Ticket information: Name, description, cost, type, quantity
Note: To create new events through the Community Events submission form, a user must hold a website account. This information is retained in the local database. It is also possible to create events anonymously if this option is enabled. When purchasing Eventbrite Tickets, attendee, purchaser, and order information are stored and managed by Eventbrite.

API Keys

We use certain APIs to provide specific features. These may include third-party services such as:
  • Google Maps: API key
  • Meetup: OAuth token
  • PayPal: Email, Client ID, Client Secret
  • Eventbrite: API key, auth URL, Client Secret
  • Zoom: Email, Client ID, Client Secret

How Long We Retain Your Data

All information is retained in the local database indefinitely unless otherwise deleted.

Where We Send Your Data

We do not send any user data outside of our website by default. If we extend our plugins to send data to third-party services such as Eventbrite, Google Maps, or PayPal, user information may be passed to these external services, which may be located abroad.